l&d support specialist in Sutherland

We’re seeking a LMS/L&D Support Coordinator to join our client, a dynamic government research organisation. In this role, you’ll manage the administration of the Learning Management System (LMS) and provide essential support to the Learning and Development (L&D) team, compliance trainers, and broader business. You’ll be the go-to person for user queries, ensure LMS functionality aligns with best practices, and play a key role in enhancing employee development experiences.

Responsibilities:

• L&D Point of Contact: Manage the L&D inbox and ticketing system, triaging and responding to queries professionally and promptly.
• Training Coordination: Organise training sessions, workshops, and learning events, including scheduling, venue arrangements, and communications.
• LMS Administration: Maintain and update the LMS, including job code setups, curricula management, course completions, and user data accuracy.
• Data Management & Reporting: Use LMS reporting tools and Excel to track training compliance, analyse data, and generate insightful reports.
• Vendor Coordination: Liaise with external training providers and process payments.
• Audit & Compliance: Conduct regular audits to ensure data accuracy, supporting compliance with regulatory requirements.
• Program Support: Provide administrative support for key L&D initiatives like new hire inductions, leadership programs, and core skills training.
• Process Improvement: Review LMS processes regularly and recommend enhancements for efficiency.
• Study Support Management: Maintain the study support register, track reimbursements, and coordinate annual validations.
• WHS Compliance: Adhere to workplace health and safety responsibilities.

About You:

• Strong organisational and time-management skills with the ability to prioritise tasks.
• Proficient in LMS administration (preferably SF Learning), SAP, and Excel (pivot tables, data analysis).
• Excellent communication skills and a customer-centric approach.
• Experience managing training logistics and working with external vendors.
• Analytical mindset with the ability to provide actionable insights from data.

At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.